Return Policy

We take great pride in creating our handmade jewelry, and nothing makes us happier than knowing you love your purchase. Because we want loyal and happy customers, we understand that you may wish to return your purchase. Karen Zuker Designs accepts returns on most unworn, damage-free items within 14 days from the delivery date.

Returns must be postmarked within 14 days of the original shipment date, and shipping will be at the customer's expense unless the item is damaged. Any returns postmarked up to 30 days after that date will receive store credit. No returns will be accepted after 30 days. Once returns are received, please allow up to 14 days for the return to be processed.

To initiate a return, please visit our Contact Us page. We will aim to get back to you within 1-2 business days. Please include the order number in the Message section of the contact page.

FINAL SALE ITEMS CANNOT BE RETURNED.

Shipping and handling costs are not refundable.